FAQS


I have a question about my order. How may I contact you?

All questions about your order or general inquiries can be sent to info@mortiseandtenonmag.com. We will usually reply within 24 hours Monday - Friday, excluding major U.S. holidays.

How many issues do you publish per year?

M&T is published twice per year. New issues arrive in April and October.

Which issue will my subscription begin with?

All new subscriptions begin with the next-to-be-released issue. (The specific issues to be included are listed on the subscription page.) Also, note that there is an auto-renewing option on the subscription page so that you never have to worry about missing an issue in the future.

Where do we sign up for subscriptions?

U.S. customers may sign up for a yearly subscription here and international (non-U.S.) customers can sign up here.

I have a subscription. How do I change my address?

Send an e-mail to info@mortiseandtenonmag.com detailing your new address, and we will make that change to your subscription for you.

Do you ship internationally (outside USA)?

Yes, we do ship worldwide, although this is not an inexpensive option. All international shipments are sent "Delivered Duty Unpaid," meaning that the customer is responsible for any applicable import costs and taxes. We also have decided to partner with stockists around the globe to distribute M&T to our readers at a more economical shipping rate. You can refer to the Stockist List here.

Do you take article submissions?

Although we appreciate the enthusiasm to contribute to the magazine, we are not taking unsolicited submissions from readers. We already have an overwhelming amount of exciting content and are concentrating all our time on developing that.

Why don’t you do tool or product reviews?

Tool and product reviews are not our thing. We focus our time on learning about pre-industrial work methods, not the latest greatest new tools.  We recommend you look in our Sponsor Directory. These are the hand-selected businesses that we whole heartedly endorse.

Will you be publishing the magazine digitally as well as print?

We feel strongly that digital media, although useful for rapid content dissemination, doesn't have the timelessness that high quality print does.  This magazine has grown out of a blog into a more mature and blossomed state and we want to celebrate that. Our goal is to provide our readers a personal and engaging reading experience that disposable digital media cannot. As such, we will not be offering digital versions of the magazine.

How do I download the video or eBook I purchased?

After your purchase is complete, you will receive an email with a link leading to your streaming and download content. For videos, the download link is the name of the mp4 file right above the streaming video. Click that link and your download will begin.

How many times can I watch the streaming or downloaded video?

There is no limit on the number of times you can watch your video and the link will not expire. Once purchased, it’s yours forever.

Do you offer a discount to active duty military, veterans, and first responders?

Yes. Send an email to info@mortiseandtenonmag.com for more information.